Coronavirus Hotline Launched By Austin Public Health


Austin Public Health has launched a hotline for high-risk workers to promote the safety and well-being of the vulnerable workers in the community. The hotline is intended to help the front line staff who need assistance due to COVID-19. It is operated by Austin Voices for Education and Youth, provides information and referral services.

Austin Public Health Director Stephanie Hayden said, “We are proud to work as a community to launch this hotline that will provide a variety of services for high-risk workers in our community.”

The hotline can be reached at (512) 493-4288 and is open from 8 a.m. to 8 p.m. Monday through Friday. It will be operational through mid-December and is available in any requested language. For the hotline, a “high-risk worker” is defined as a worker who is one of the following:

  • Over 65 years of age.
  • Lives in a household with a resident over 65 years of age.
  • Has a health condition.
  • Is unable to work from home.
  • Has an income below 200 percent of the federal poverty level.
  • Is Black or Hispanic.
  • Has been diagnosed with COVID-19 without having recovered, or is still within the 14-day quarantine.

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